Finding Quality in Healthcare, Peggy O'Kane, President of NCQA

This is the eightieth episode of Public Interest Podcast with Peggy O'Kane, founder and President of the National Committee for Quality Assurance (NCQA), who speaks about being a front line healthcare provider and recognizing that the American healthcare delivery system could do so much better at providing high quality care. O'Kane discusses her transition to entrepreneurship as she created an organization dedicated to implementing her vision of measurable, improved quality of healthcare in America.